PC house cheating?

[funnyguy]

Hey,

I am a UPS freak.. I have bought like four UPS's now. Anyway, I bought the Panora UPS because people said its good. But then when I loaded the software they gave with the CD which is used to monitor the UPS I found the e-mail functions don't work (they are virtually dummy functions I guess). Into further findings I found that the real designer of the UPS is Remio (http://www.remio-ups.com/english/index.php). And http://www.remio-ups.com/english/products_series.php?cid=5&sid=10 convinced me that the statement "The product is made with Sri Lankan Expertise" is false. Aleast they should have imported the UPS in the colorful case. I'd really want that :(

I thought Panora was a Sri Lankan product... I think they are importing it. And in the box of it, it says Made in Proc there is no country called Proc.

Also the processor of the UPS (although its a line interactive UPS) identifies the UPS as a off-line (Standby) UPS which is why it uses a different protocol for the COM port communication (so the Winpower software won't support it).

Either PC house made a really bad choice when they decided on the UPS model or they wanted to do a cheap job.

Also! The PowerPlus Software that is given with the Panora UPS is owned by Remio so there are no two questions about the real owner of the UPS model. And thanks to PC house now I have to run my Sunpac UPS for the data cable and the Panora for the Backup. My power bill topped off to Rs. 7500 thanks to that. Now I'm off hunting for another good UPS where the data cable feature is working.

Thanks.

[heshan123]

Hmmmmmmmmm.....interesting.

[Anusha]

What does this have anything to do with the power bill? :confused:

And Panora (:eek:).....when you have all the other options? :rolleyes:

[blood_brotha]

DONT BUY PCHOUSE THATS THE GOLDEN RULE OF COMPUTING

[prasadana2]

next time go to unity plaza when u buy any thing...

[nEoN_wHitE]

DONT BUY PCHOUSE THATS THE GOLDEN RULE OF COMPUTING
:yes:

[rocky]

PC HOUSE SuckZ .............
Who Tell Da Panora is Good.

its the worst option to go

[thilinapm]

PC HOUSE SuckZ .............
Who Tell Da Panora is Good.

its the worst option to go

oh yes ur right on that:yes::yes::yes:
panora is sucks:eek::eek::eek:

[Alaya]

Ohhh

[funnyguy]

What does this have anything to do with the power bill? :confused:

And Panora (:eek:).....when you have all the other options? :rolleyes:
Because I have to run the two UPS's to get the services of one!

[hul2000]

Also the processor of the UPS (although its a line interactive UPS) identifies the UPS as a off-line (Standby) UPS

Most UPS for home PCs (Interactive or not) are Off-Line UPS. which means the battery power only turns on when there is a power falier.
On-Line UPS has battery circuit is always on (there is no transfer time between AC and Battery power). On-line UPS are more expensive because they use hight quality batteries etc. and are used with servers or workstations. Off-Lines UPS are enough for home PCs.

have you tried RUPS 2000. it works on most UPS.

What is the protocol of the UPS?

[Anusha]

Because I have to run the two UPS's to get the services of one!
That setup will hardly draw more power. Maybe 5-10% more...

[seong619]

DAMN! PC House shit is GARBAGE!

[funnyguy]

Most UPS for home PCs (Interactive or not) are Off-Line UPS. which means the battery power only turns on when there is a power falier.
On-Line UPS has battery circuit is always on (there is no transfer time between AC and Battery power). On-line UPS are more expensive because they use hight quality batteries etc. and are used with servers or workstations. Off-Lines UPS are enough for home PCs.

have you tried RUPS 2000. it works on most UPS.

What is the protocol of the UPS?

UPS's in Sri Lanka are not Off-Line UPS's and they are the most cheapest UPS there is. The flaw of Off-Line is that they cannot give AVR since the UPS is disconnected from the load when main power exists. Line Interactive on the the other hand can give an AVR because of the Boost and Buck transformer it uses but the only down side is that the Line Interactive can't charge the battery while its giving backup so relays are used to switch the battery in and out of charging and backup mode.

The Panora UPS is a line interactive but has a processor of a Off-Line UPS.
And I'm going to give away this UPS to my friend. The only bad thing that happened to it is the fuses for the phone line protection got blown some how. I'm giving it for Rs. 1500 with 1.5 years warranty. :cool:

[funnyguy]

That setup will hardly draw more power. Maybe 5-10% more...
For something that runs 24X7X365 it does make a big difference.

[shanX]

What does this have anything to do with the power bill? :confused:

And Panora (:eek:).....when you have all the other options? :rolleyes:
:yes: :lol: :D

[deffa]

PC house was always cheating. since tjose days

[Dath]

DONT BUY PCHOUSE THATS THE GOLDEN RULE OF COMPUTING

:yes: :yes: :yes: :yes: :yes: :yes: :yes: :lol:

[man1980]

did't u try IE electronics UPS's. they surely are srilankan made.

[Anusha]

For something that runs 24X7X365 it does make a big difference.
Hardly....
Rs.7500 bill? :eek:

Anyways, I believe you can save a lot more power by using a better power supply. That's where the deficiencies are.

[fazaal24]

hehe...i dunno abt pchouse...i've neva been there:D

[GTRZ]

I bought a Power Tree UPS few years back from PC house. Those days there was no brand like Panora. Anyway that UPS also came with com port cables, software CD, books manual etc. But in the same way software failed to detect the UPS. Later when the warranty was over I opened the UPS, then I found its all fake only the port exists, no electronics or no connection to UPS batteries. Its just pure fooling from outside.

When PC House introduced the Panora brand they rebranded the Power Tree UPSs and Philips Monitors as Panora. Any way after sometime they wanted to make more profit so they started to give chinese monitors and UPSs in Panora brand.
Its basically like those Chinese motor bicycles, they ask the chinese manufacturer to make cheap product and print Panora logo. Then they import. As i know PC house not making any single product in Sri Lanka. They import everything with cheap brands or unbranded products labeled as Panora from China and other asian countries.

I talked with IE, one of the awards winning entrepreneurs in Srilankan. Coz they were really making UPS and other high end power products in Sri Lanka and exporting them. Now they also import so called US brand and assemble it in here coz they can't manage the cost with the cheap imports in the Market. But they still make high end UPS and Power products in Srilanka. As i know their products are high quality and that new assembled one called Defender or something seems to be good and have lot of features too. They are selling betties too so you can power up your dead UPS with new rechargeable batteries.

Anyway if you wanna go for the best the reputable brand it is APC, and really they are good. I don’t know how it compares with IE products. But as I know go for IE Brands (Defender etc..) or APC you can't go wrong.

[Aphoo]

hehe...i dunno abt pchouse...i've neva been there:D
:yes: :yes: :yes: me too...

[nAPs2JAAN]

I bought a Power Tree UPS few years back from PC house. Those days there was no brand like Panora. Anyway that UPS also came with com port cables, software CD, books manual etc. But in the same way software failed to detect the UPS. Later when the warranty was over I opened the UPS, then I found its all fake only the port exists, no electronics or no connection to UPS batteries. Its just pure fooling from outside.

When PC House introduced the Panora brand they rebranded the Power Tree UPSs and Philips Monitors as Panora. Any way after sometime they wanted to make more profit so they started to give chinese monitors and UPSs in Panora brand.
Its basically like those Chinese motor bicycles, they ask the chinese manufacturer to make cheap product and print Panora logo. Then they import. As i know PC house not making any single product in Sri Lanka. They import everything with cheap brands or unbranded products labeled as Panora from China and other asian countries.

I talked with IE, one of the awards winning entrepreneurs in Srilankan. Coz they were really making UPS and other high end power products in Sri Lanka and exporting them. Now they also import so called US brand and assemble it in here coz they can't manage the cost with the cheap imports in the Market. But they still make high end UPS and Power products in Srilanka. As i know their products are high quality and that new assembled one called Defender or something seems to be good and have lot of features too. They are selling betties too so you can power up your dead UPS with new rechargeable batteries.

Anyway if you wanna go for the best the reputable brand it is APC, and really they are good. I don’t know how it compares with IE products. But as I know go for IE Brands (Defender etc..) or APC you can't go wrong.

grrrrrrrrr:growl: :growl: :growl:

hapoi pc house:angry: :angry:

thanks 4 the info GT big bro

[madusha.ac]

YEAH.......THANKS 4 DA INFO

[GTRZ]

Welcome guys! :yes:

[Anusha]

GTRZ, it's not PC House's fault that the com port didn't work.

I have the S600B model and it also has the com port, but I think its not wired to the circuitry as well. Well, PowerTree says that S600B model doesn't support the software features, and I didn't get a CD unlike you. S600B stands for Basic model. I can't remember which model is supposed to support the software control functions, but it's something like S600C.

[manulajith]

They have cheaten 4 u

Also they have sell me a duplicate sound card and taken very expencive prize

Im nt going there

U know they kant cheat to me becuz im Hardware Eng:

Thanks 4 posting

[BHPN]

what a about fenton ups

[nabil]

hehe.. so u guyz thought Panora was made by PC house :lol: :lol:
all they do is get bank loans n import cheap stuff, which they sell for a really big margin..
they r in such a big debt that they hav to pay around 5 lakhs a day to da bank.
now its loosing business caz people r gettin more computer literate n choose alternatives to pc house.
well for UPSs i think APC is da best but is quite rare n expensive. Extreme computers used to import them but not anymore..
The next best alternative i suggest is Prolink.. There r 3 of them at my place n worx really well. so far no prob.

[GTRZ]

GTRZ, it's not PC House's fault that the com port didn't work.

I have the S600B model and it also has the com port, but I think its not wired to the circuitry as well. Well, PowerTree says that S600B model doesn't support the software features, and I didn't get a CD unlike you. S600B stands for Basic model. I can't remember which model is supposed to support the software control functions, but it's something like S600C.

That UPS came with com port cable, software CD, instructions manual for software to connect the UPS to PC etc.. Its not unsupported software as PowerTree claims.
There is no connection with the circuit. It’s just a port connected to the UPS wall. So what software you use still it'll not work for sure.

[Anusha]

That UPS came with com port cable, software CD, instructions manual for software to connect the UPS to PC etc.. Its not unsupported software as PowerTree claims.
There is no connection with the circuit. It’s just a port connected to the UPS wall. So what software you use still it'll not work for sure.
Maybe they bundled the wrong version of the UPS with your package :lol:

[GTRZ]

Maybe they bundled the wrong version of the UPS with your package :lol:
haha no can't be even box says it. And all diagrams showing this UPS. And why on earth they fix a com port if its not connected :lol:
There was a model without that PC connect feature too and its lot different than this :D
You said your model also has a com port but still its not connected to the circuit too. So its not a mistake.

[Anusha]

haha no can't be even box says it. And all diagrams showing this UPS. And why on earth they fix a com port if its not connected :lol:
There was a model without that PC connect feature too and its lot different than this :D
You said your model also has a com port but still its not connected to the circuit too. So its not a mistake.
But mine didn't come with the software or cable. Anyways, I have to get rid of this UPS as soon as I can afford a good one. I want one that can hold the PC at least 15 minutes.

[Anusha]

I would rate Prolink at the same level with Panora. Both brands should be banned from households :lol:

[GTRZ]

But mine didn't come with the software or cable. Anyways, I have to get rid of this UPS as soon as I can afford a good one. I want one that can hold the PC at least 15 minutes.
com port is there so PC house ppl have robbed cable and Cd from your box ;) :lol: Jk

Ya go for IE's Defender or some brand they sell. 1K+ Its same price like Power tree. My bud got a 2K and it can hold his huge rig around 40mins :P You know whoz and what stuff he has plugged in to it. :D And its has lot of nice features, info in the software and lot of indicators itself in the UPS too. Like batt level, load, error etc..

[GTRZ]

I would rate Prolink at the same level with Panora. Both brands should be banned from households :lol:

Hell YES! :lol: Don't know about UPS but big NO for modems, routers, monitors etc..

[shanX]

GTRZ, it's not PC House's fault that the com port didn't work.

I have the S600B model and it also has the com port, but I think its not wired to the circuitry as well. Well, PowerTree says that S600B model doesn't support the software features, and I didn't get a CD unlike you. S600B stands for Basic model. I can't remember which model is supposed to support the software control functions, but it's something like S600C.
Same here I also have a S600B, no cd, cable ..etc

3-4yrs now :D Replaced the battery once :D

[crazyfool]

I thought Panora was a Sri Lankan product... I think they are importing it. And in the box of it, it says Made in Proc there is no country called Proc.


PROC kiyane Peoples Republic of China mang hithane. :yes:

[funnyguy]

GTRZ, I have the same thing and yea it has no connection to the Serial Circuit Board. Also you may not know that the S650B does not have surge protection (that is protection from lightning surges and stuff) so its a risky UPS to run a PC on. But its a heavy duty UPS and can last a few years due to its simple circuit.

Anyway, I saw this ad on the paper about VENCE so I went there and bought a 1KVA (1000VA) Defender UPS. It was Rs. 5750/- but when the tax was added I was shocked that the total price was Rs. 6612/- (Yay for the people?). It has everything I need and it supports Winpower :D.

VENCE is one company I know that gives something good. They also have a 30 day money back plan and also a 2 year warranty.

[GTRZ]

As i said earlier VENCE Defender is an IE tech UPS . I think that VENCE brand owned by IE. Anyway 1KVA around same price or bit expensive than power tree and panora. But you get a good quality product which backed by IE support. Its really srilankan made or atleast assembled in SL.
Nice to hear that it has all the features you need. All the best for your new UPS machan! :yes: :D

[Anusha]

com port is there so PC house ppl have robbed cable and Cd from your box ;) :lol: Jk

Ya go for IE's Defender or some brand they sell. 1K+ Its same price like Power tree. My bud got a 2K and it can hold his huge rig around 40mins :P You know whoz and what stuff he has plugged in to it. :D And its has lot of nice features, info in the software and lot of indicators itself in the UPS too. Like batt level, load, error etc..
PC interface = serial (R232)?
Then I have a problem. My motherboard doesn't have serial ports in the I/O panel. Weird, but that's the truth. Wonder what Intel were thinking. :confused:

Are there UPS' that connect through USB?

[Anusha]

As i said earlier VENCE Defender is an IE tech UPS . I think that VENCE brand owned by IE. Anyway 1KVA around same price or bit expensive than power tree and panora. But you get a good quality product which backed by IE support. Its really srilankan made or atleast assembled in SL.
Nice to hear that it has all the features you need. All the best for your new UPS machan! :yes: :D
And where to get Vence UPS from?

[dcs008]

machan proc means People Republic of China.

After sales service of PC house & PC partner (same company) very bad.

[shanX]

haha no can't be even box says it. And all diagrams showing this UPS. And why on earth they fix a com port if its not connected
:lol: :lol: Oh, lucky enough, u got S600B GTR-Z edition i guess :D :lol:

[Ranhiru]

Damn it! I always knew that these PC house ppl were not good!

[Ranhiru]

Damn it! I always knew that these PC house ppl were not good!