http://www.etisalat.lk/mainCareers.cfm
Careers
Dealer Sales Executive
Location - Matara / Ambalanthota / Trincomalee / Nuwara - Eliya / Batticaloa / Polonnaruwa
(Please mention preferred location in your application)
Job Profile
- Responsible for achieving the sales targets in the assigned territory
- Responsible for managing the Direct Sales team
- Responsible for supervising the redistribution channel , visibility and sales promotions
- Liaise with the assigned dealers to increase dealer efficiencies
- Responsible for educating and training the retailer channel
Candidate Profile
- A young and energetic individual with the ability to achieve sales targets
- Should possess good interpersonal skills to manage the dealers in the assigned territory
- Should possess a good track record of secondary education
- Minimum 2-3 years of experience in sales and in managing teams is a must
- Should be below the age of 32
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Service Center Manager
Location: Galle
Job Profile
- Guide the team to achieve best ratings for customer service
- Promote sales through cross selling and suggestive selling, to walk in customers
- Responsible for the manpower planning and for developing training plans for the franchise employees
- Manage customer traffic flow during peak hours and festive seasons
- Plan and organize for promotional events in coordination with marketing team
- Generate reports, from the customer feedback, for management decision making
- Brainstorm with management to develop strategies for customer service and care
- Research and develop processes for better customer experience at the outlet
- Ensure efficient after sales service
Candidate Profile
- Degree in any discipline from a recognized University or Institute
- Minimum 5 years of experience in hospitality industry, of which 2 years in a similar capacity is a prerequisite
- Proven track record in staff management
- Ability to work with minimum supervision
- Maintain high standards whilst adhering to policies and procedures
- Friendly, outgoing, customer service oriented personsonlity with impeccable PR skills
- Effective oral and written communication skills in English
- Demonstrated experience in managing and leading a diverse team
- Desire to exceed customer expectations
- Should be below the age of 32
- Should be based in the designated location
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Customer Care Executive
Location: Galle
Job Profile
- Responsible for handlings walk in customers inquiries
- Responsible for processing data
- Escalation of issues of relevant parties and solving them with assigned KPI
- Handling outbound communications in terms of calls, letters and faxes
- Dealing with confidential data of customers
Candidate Profile
- Excellent communication skills in English & Sinhala, both written & spoken (Tamil will be an added advantage)
- Should be between the ages of 18 and 25
- Should possess good communication skills
- Friendly, outgoing, customer service oriented personsonlity with impeccable PR skills
- Computer literacy is a must
- Should be based in the designated location
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Cashier
Location: Galle
Job Profile
- Responsible for processing daily collections
- Responsible for banking and timely reporting
- Maintenance of proper audit trails
- Ensure compliance with internal controls of the company
Candidate Profile
- Should possess a good track record of secondary education, preferably in Math or Commerce subjects
- Should possess minimum 2 years of experience
- A resilient individual with the ability to work under pressure and independently with minimum supervision in order to meet timelines
- Ability to work extended hours and during weekends
- Should be below the age of 30
- Pleasing personality with Customer care “at heart� and good communication skills in English
- Computer literacy is a must
- Should be based in the designated location
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Billing Operations Executive
Job Profile
- Responsible for checking the accuracy and completeness of Billing processes
- Executions of Billing controls and reconciliations
- Review Billing system configurations
- Testing of new products and services
- Execution of daily operational activities
Candidate Profile
- High degree of analytical skills, computer skills and hands on experience in SQL
- Full or Part qualification in IT/Engineering/Telecom/Statistics/or equivalent
- Should be a proactive, innovative and open minded individual
- Ability to work under pressure and must have a flexible approach towards work
- A good team player below the age of 28
- Sound knowledge of programming language will be an added advantage
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Revenue Assurance Executive
Job Profile
- Responsible for monitoring the controls pertaining to Revenue Assurance
- Check the accuracy and completeness of Billing processes
- Responsible for testing of new products
- Monitoring of Fraud Management System alarms
Candidate Profile
- High degree of analytical skills, computer skills and advanced knowledge of SQL
- Part qualification in ICASL/CIMA/ACCA/CMA/and IT
- Should be a proactive, innovative and an open minded individual
- Ability to work under pressure and must have a flexible approach towards work
- Should be below the age of 28
- Should be a good team player
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Corporate Sales Executive
Job Profile
- Responsible for building strong relationship with the customers ,whilst achieving the set Sales targets
- Responsible for identifying and developing new opportunities for sales in the corporate segments
- Identify potential market segments and implement sales strategies to increase sales
Candidate Profile
- Part qualification in CIM / SLIM will be a definite advantage
- A young and dynamic individual with the knack to pursue the career in Sales
- Experience in a similar field and fair knowledge on the latest mobile technologies will be an added advantage
- Excellent command in English both written and verbal
- Should be below the age of 30
- A resilient individual having the willingness to travel frequently
- Excellent skills in PR to meet high end customers
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Call Centre Executive
Job Profile
- To provide speedy and accurate solutions to customer enquiries
- Responsible for the delivery of best service to customers to ensure high level of service standards
Candidate Profile
- School leavers are encouraged to apply
- Resilient individual with flexibility in working hours including evening shifts
- Experience in Call Centre/ Customer Care will be an added advantage
- Good communication skills in English & Sinhala, both written & spoken ( Tamil will be an added advantage)
- A young and dynamic individual with can do attitude
- Should be between the age of 18-24
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If you are interested in applying for any position please email your CV to [email protected] mentioning the position applied for in the subject column.
thanks...
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