Internet has become a part of our day to day life. Unfortunately Sri Lanka Telecom (SLT) is the only ADSL internet service provider in Sri Lanka. SLT has been a stable ADSL provider for many years but from recent days it has become the most disliked ISP of Sri Lanka due to their bad customer relations. By observing their recent marketing strategies we can comprehend that they are concerning only about increasing their customer base but not the service quality.
Newly introduced broadband packages are nothing but a joke. It is like giving a high powerful rocket without fuel to use it. New packages may have the “sky rocketing” speeds as they claim, but only problem is the unreasonable monthly usage limit which causes that rocket to fall down as soon as it launches. Internet is not only about WWW as SLT advertise. I can understand it is not practical to give unlimited bandwidth, but SLT should consider about the practical usage of internet and provide reasonable monthly data usage. Their Fair Usage Policy is not so fair.
I do not have to write a long description about their bad service since all the SLT users know how they get treated. For an inspiration please check user comments on SLT Facebook fan page ( http://www.facebook.com/SLtelecom)
This petition kindly requests SLT to,
1. Provide unlimited bandwidth for existing unlimited packages without uninformed speed limits.
2. Reintroduce reasonable broadband packages for new connections which are practically usable for modern day concepts such as online streaming, VOIP, and cloud based services.
Thanks a lot for the support.
Last edited by mevanarosha; 07-24-2012 at 02:04 PM.